Every passenger is insured with the local UAE Civil Aviation Authority Regulation
Passengers are obliged to present an official identification when checking in
Passengers weight will be checked prior to their flight due to helicopter weight and balance regulations and restrictions
Baggage is not allowed
Flight might get canceled due to weather conditions outside of the company’s reach.Incase of the above, City Tours will reschedule / refund the amount paid by the client.
Effective from 01st January 2018, 5% VAT will be levied on all bookings as per new UAE law.
Cancelation Policy :
Refund claims have to be made in writing, atleast 7 days prior to the flight.No refund claims would be entertained in a period shorter than 7 days prior to the tourRefund would be provided at our sole discretion.
Every passenger is insured in line with the local UAE Civil Aviation Authority Regulations.You may be asked to sign a waiver before taking this tour
Seating policy :
We reserve the rights on allocation of seating as per availability.All tours are operated on SIC / Sharing basis unless requested and confirmed otherwise.
Comfortable Casual Clothing is recommended.Long Earrings / Loose clothing would not be allowed